Some of the most frequently asked questions we get

Are these items real silver?

Yes all items are British hallmark quality solid silver { 925} most items are stamped sil or 925. Only items over approx. 7.8 grams legally need a hallmark.

Are earrings and cufflinks sold in pairs?

All items that would need to be sold in pairs ie earrings or cufflinks are sold and priced in pairs.

How hard is it to put a cabochon into a silver setting?

Most cabochon settings are quite simply glue in {try to use a two pack epoxy resin glue}
Recently many people have started setting all manor of different materials into our settings, IF it can be cut or ground to shape almost any suitable material can be glued into our silver mounts.

Are these stones genuine gemstones?

Yes all stones with the exception of goldstone are all genuine high grade gemstones,{ don't forget these are natural products so can vary from pictures}

Do chains come complete?

Solid silver chains come complete with all fittings and ready to wear.

I am ordering from abroad will you supply me?

Yes we do ship worldwide daily, our website should automatically figure out the postage and remove any taxes you do not need to pay for you destination.

Do I need an account?

You don't need to have an account or log in to place an order with us, all registering does is remember your details and allow you to look at old orders. You could just click on buy and manually fill in your address.

I don't have a paypal account?

Don't worry you can still use paypal to pay with your card even if you don't have a paypal account just click on the credit card icon in the paypal link and enter your details.

Can I return items?

Please return any items you are not happy with in a strong container and in the condition they where delivered to you.

How long will my order take?

We usually aim to get orders posted within 2 working days.

Can I place an order by telephone

Yes if you do not want to use the website or are having difficulty with it please feel free to phone any orders through we can take credit cards over the phone or ring you back with invoice total, You can also post your order together with a cheque.
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